Supreme™ Canvas Limited Warranty
What Does This Warranty Cover? This warranty covers defects in material and workmanship with respect to your Supreme™ fabric (“Product”) purchased from Infinity Woven Fabrics, LLC (“Infinity”).
How Long Does The Coverage Last? This warranty lasts for ten (10) years from the original purchase date.
What Will Infinity Do? Infinity will first attempt to repair or replace your Product. If Infinity determines that repair or replacement is not possible, Infinity will issue a merchandise credit in an amount equal to the price originally paid for the Product.
What Does This Warranty Not Cover? Defects or damage resulting from improper application, installation, maintenance or use, or any problem that is caused by abuse, misuse, neglect or an act of God (such as a flood) are not covered. Examples of some things that would not be covered by this warranty include: damage from normal wear, tear or cleaning; staining due to tanning lotion, teak oil, topping, engine grease or similar contaminants; deterioration due to improper cleaning procedures or the improper use of cleaning materials; staining or degradation due to an agent or cleaner; or damage resulting from power washing. Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
How Do You Get Service? To make a claim under this warranty, you must submit your claim in writing to Infinity at the following address:
Infinity Woven Products, LLC
3368 Carpet Capital Dr SW
Dalton, GA 30720
Attn: Warranty Claims
Your notification to Infinity making a claim under this warranty must include proof of the date you purchased the Product, as well as brief description of the problem, accompanied by a sample of the defective or nonconforming portion of the Product, sent to the address shown above, postage prepaid. You must make a claim for warranty coverage within thirty (30) days of your discovery of a nonconformity or defect.
When Infinity receives your claim of warranty coverage, including sample, we will review your claim and respond to you within 5 business days. There is no charge for Infinity’s inspection of your claim. If we repair or replace your Product, you are responsible for the cost of installing the repaired or replacement product.
Are There Any Other Limitations? This warranty extends only to the original purchaser of the Product.
How Does State Law Apply? This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.