Before reading our FAQ, please make sure you have read:
Contract Installation Guidelines.
Q: How are the goods delivered to the installer or job site?
A: The flooring is delivered face out with the cushion down.
Q: Is there anything I need to do before installation?
A: Before cutting check the following: product quality, color, style, and dimensions
Q: How long should I let this product relax before gluing it?
A: Standard practice for resilient flooring is to unroll the product and let it relax for 24 hours. We strongly recommend this 24-hour timeline and helps to ensure 100% transfer from the glue to the foam.
Q: What are the approved substrates that I can glue the cushion to?
- APA grade Underlayment Plywood
- Associated Grade Particleboard
- Cork Underlayment
- Recycled Rubber
Q: Is there a standard practice you would like me to follow for prepping the substrate?
A: Please follow the ASTM F710-11. It is the sole responsibility of the installer/contractor to ensure that the concrete surface is properly prepared prior to installation.
Q: What kind of seams are recommended for your product in a high traffic area?
A: We highly recommend a chemical seam sealer Mannington MSS-20
Q: How do I apply the seam sealer properly?
- Butt the two product edges together.
- Lay masking tape on both sides of the seam
- Inject the seam sealer
- Pull the tape up.
Q: Why does the product have to be rolled with a 35-50 pounds floor roller?
A: The product is so light in weight that the water based wet adhesive will natural create air pockets.
Q: How long should I tell the end user to stay off the seams and flooring?
A: Infinity recommends to keep the traffic limited for 24 to 48 hours.